Subject to clause 14 (a) the company’s liability to the customer (and any party claiming through the customer against the company) for any claim or loss or damages (including legal expenses) made in connection with the contract, for contract, tort, (including negligence) under statute, in equity, or otherwise shall be as follows:
if the company is in breach of a contract the company’s liability is strictly limited to: (1) for goods, products or materials the cost of replacement of the defective goods as soon as reasonably practicable, or the repair of the defective goods or the repayment (or allowance) of the invoice price of the defective goods at the option of the company, (2) for services, to the provision of the services again or payment of the cost of having the relevant services provided again at the option of the company.
The company’s liability for breach of a contract does not extend beyond the defective goods to any other goods that are part of an order or otherwise.
Where loss or damage is not recovered by subparagraph 13(a), the company is not liable to the customer under statute, in equity, or in tort (including negligence or otherwise) for any loss or damage to a person or property arising from or caused in way by the goods.
The company shall not be liable for any indirect, special or consequential loss or damage of any nature whatsoever resulting from or caused in any way by the goods.
“Indirect”, special or consequential loss or damage includes: (1) any loss of income (2) any loss of goodwill or reputation (3) any loss of value of intellectual property.
Any claim by the customer in respect of defective goods and /or damaged goods must be made in writing within fourteen (14) days of the delivery of the goods.
The company’s obligations in the event of paragraph 13(a) applying do not include:
The cost of removal of defective goods.
The cost of installation of replacement for defective goods.
Defects in goods caused by improper installation.